Penelope - Bridal Hair Accessory
Terms & Conditions:
If your item is in stock it will be dispatched to you within 1-3 working days. If your product is for personalisation or customisation, please allow an additional 5-7 working days for dispatch.
You will receive an email from us within 2 hours of your order to confirm your order details and providing payment receipt.
Should we attempt to facilitate you by sourcing non-standard product size or colour for a particular product, the lead time will depend on our suppliers and cannot be guaranteed. We will discuss lead time for such items on a case-by-case basis.
Standard Delivery Times & Costs:
Delivery of orders under €100 to Ireland, the UK and the rest of the EU are charged at a flat rate of €6.95.
Delivery to the Rest of the World outside the EU & UK will be calculated at the time of order.
Free Delivery applies to all Ireland, EU & UK on orders over €100.
Ireland: Orders before 1pm will be dispatched the same day and we expect delivery to be attempted within 48 hours.
UK: Unfortunately, we are unable to accurately predict potential time delays at the UK border. In any event, products ordered before 1pm will be dispatched from our premises on the same day.
Rest of EU: Estimated delivery within 3-5 working days after dispatch.
A tracking reference will issue to you by email following dispatch of products.
Customs and Import Taxes
In some instances, delivery may be delayed depending on your country’s customs. EngagedApparel.com and the carrier do not have control over how long customs take to clear a package. In addition, certain countries may apply tariffs or customs duty after the package is accepted. We suggest checking with your local post office or customs office to find out if such charges apply to you. Engage Apparel is not responsible for applicable customs fees, import duties, taxes, or any other charges.